Privacy Policy

Last Updated: March 19, 2025

Introduction

Welcome to Greywood Mortgage ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.greywoodmortgage.com (the "Site") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree, please do not access or use our Site or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete forms or applications on our Site
• Apply for mortgage products or services
• Create an account
• Contact us with inquiries
• Subscribe to our newsletters or marketing communications

This information may include:

• Full name
• Email address
• Mailing address
• Phone number
• Date of birth
• Social Security Number
• Employment information
• Income details
• Financial account information
• Credit history and credit scores
• Property information

Non-Personal Information

We may also collect non-personal information about your interaction with our Site, including:

• Browser type
• Device type
• IP address
• Operating system
• Pages visited
• Time and date of visits
• Referring URLs

How We Use Your Information

We may use your information for the following purposes:

• Process and evaluate mortgage applications
• Provide, maintain, and improve our services
• Communicate with you about your account or transactions
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Conduct market research and analyze site usage to improve our services
• Comply with legal obligations and enforce our legal rights
• Detect, prevent, and address technical issues, fraud, or illegal activity
• Send you marketing communications (subject to your opt-out preferences)

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our Site. These technologies help us analyze site traffic, personalize content, and tailor advertisements.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our Site may become inaccessible or not function properly.

Sharing Your Information

We may share your personal information with:

Service Providers

We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Business Partners

With your consent, we may share your information with business partners who offer products or services that may be beneficial to you, such as other financial institutions, title companies, and insurance providers.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and process. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to our processing of your information
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect about you
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your privacy rights

Children's Privacy

Our Site is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review the Privacy Policy whenever you access the Site.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Greywood Mortgage

Email: greywoodmortgage@gmail.com